BT Redcare Alarm Signalling
Trusted, reliable alarm communication from the UK's leading provider. Our BT Redcare solutions ensure your security signals reach our monitoring centre, even during line faults or tampering attempts.
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What is BT Redcare?
BT Redcare is one of the UK's most trusted and established alarm signalling systems, developed by British Telecom specifically for security applications. It provides secure, reliable communication between your alarm system and our monitoring centre, ensuring that alarm signals are transmitted quickly and dependably.
With decades of experience in the security industry, BT Redcare has evolved from traditional telephone line monitoring to modern dual-path solutions that combine broadband, mobile networks, and traditional telephone connections to provide comprehensive, resilient alarm signalling.
Key Benefits of BT Redcare
- Trusted Reliability: Backed by BT's extensive network infrastructure and decades of experience in alarm signalling technology.
- Continuous Monitoring: 24/7 supervision of all communication paths with automatic alerts for any connection issues or tampering attempts.
- Fast Signal Transmission: Rapid communication of alarm events to our monitoring centre, enabling quick response to security incidents.
- Insurance Approved: Meets the requirements of insurance companies and is recognized throughout the UK security industry.
- Tamper Protection: Advanced security features detect and report any attempts to compromise the signalling path.
BT Redcare Solutions
We offer the complete range of BT Redcare signalling products to suit different security requirements and budgets:
Redcare Secure
A dual-path signalling system that combines broadband and mobile network communication. Available in different grades (Secure 2 and Secure 3) to meet varying security requirements, from standard commercial premises to high-risk locations.
Redcare Next Generation
The latest evolution of BT Redcare technology, offering enhanced features, faster communication, and improved reliability. Provides options for different security grades with varying polling frequencies and path supervision levels.
Redcare Classic
Traditional telephone line monitoring that continuously checks the integrity of your phone line. While less advanced than dual-path options, it remains a reliable solution for basic security needs or as a backup to other systems.
Redcare GSM
Uses mobile network technology to provide alarm signalling without requiring a landline. Ideal for premises without traditional telephone service or as a backup to landline-based systems.
How BT Redcare Works
BT Redcare systems operate on a simple but effective principle:
Continuous Monitoring
The Redcare unit constantly monitors the connection between your alarm system and our monitoring centre, regularly checking that all communication paths are functioning correctly.
Rapid Signal Transmission
When your alarm is triggered, the signal is immediately sent via the primary path (typically broadband), with the secondary path (usually mobile network) ready as backup.
Fault Detection
Any issues with communication paths—whether accidental failures or deliberate tampering—are immediately detected and reported to our monitoring centre.
Ideal Applications for BT Redcare
Commercial Properties
Retail stores, offices, and businesses requiring reliable alarm signalling that meets insurance requirements.
Financial Institutions
Banks, building societies, and other financial services that need high-grade, dependable security communication.
High-Value Residential
Luxury homes and properties with valuable contents requiring enhanced security signalling.
Remote Locations
Properties in areas with limited communication options that benefit from Redcare's multi-path approach.
Why Choose VirtualGuard for BT Redcare
- Certified BT Redcare installer with extensive experience across all Redcare products
- NSI Gold accredited monitoring centre equipped to receive and process all Redcare signals
- Expert advice on selecting the most appropriate Redcare solution for your specific security needs
- Professional installation and configuration by trained technicians
- Ongoing maintenance and technical support to ensure continued reliability
Frequently Asked Questions
Can BT Redcare be added to my existing alarm system?
Yes, in most cases BT Redcare signalling can be added to existing alarm systems. During our assessment, we'll check your current alarm panel's compatibility and recommend the most appropriate Redcare solution. The installation typically involves connecting the Redcare unit to your alarm panel and setting up the necessary communication paths.
What's the difference between Redcare Secure grades?
The main differences between Redcare Secure grades (Secure 2 and Secure 3) are the frequency of path checking and the level of supervision. Secure 3 offers more frequent polling and faster fault reporting, making it suitable for higher-risk premises or those with specific insurance requirements. Secure 2 provides excellent reliability for standard commercial and residential applications at a lower cost.
Do I need a landline for BT Redcare?
Not necessarily. While traditional Redcare Classic requires a landline, modern Redcare solutions like Secure and Next Generation can operate using broadband and mobile networks without needing a traditional telephone line. This makes them suitable for properties that have eliminated landline services or prefer not to rely on them for security.
Secure Your Property with Trusted BT Redcare Signalling
Contact VirtualGuard today for expert advice and a free quote on BT Redcare solutions for your UK business or property.
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